Copperberg Select: Sustainable Practices in Service

Copperberg Select: Sustainable Practices in Service

📅 25th of September 2025 | 🕙 10:00–11:00 CET

In an era where sustainability is no longer optional, service leaders are rethinking how operations can deliver both profitability and environmental value. The shift is clear: sustainability is moving from a “compliance checkbox” to a core driver of competitive advantage, customer loyalty, and long-term resilience.

This Copperberg Select session brings together industry leaders who are transforming service models with circular practices, predictive technologies, and customer-centric sustainability strategies. From embedding ESG goals into day-to-day operations to leveraging AI and remote support for smarter, greener field service, we’ll explore how sustainable service isn’t just good for the planet — it’s good for business.

🔹 SESSION SCHEDULE

Fireside Chat: Aligning Sustainability, Service, and Profitability

In this open conversation, we sit down with Göran to discuss how to integrate ESG goals with innovative service strategies.

Together, we’ll explore:

• How to align environmental targets with operational reality.
• The role of servitization and circular models in driving sustainable growth.
• Digital tools like IoT and AI are delivering the most significant wins for cost, carbon, and customer satisfaction.
• Expect a frank discussion on how we can get sustainability to deliver tangible business value — and where the hype doesn’t yet match reality.

Göran Olsson, VP Service Excellence, JBT Marel

Highlight Session – Power of 50: Sustainability Driving Profitable Growth in Services

How can sustainability become a profit engine instead of a cost center? This case study from Kalmar shows the power of embedding sustainability into service offerings.

We’ll examine:

• How predictive maintenance, powered by AI, reduces downtime and boosts customer value.
• Why refurbishment programs can cut costs by up to 75% while slashing emissions.
• How shifting from product sales to service innovation stabilizes revenue and builds resilience in volatile markets.

With examples from Kalmar’s iRecommend predictive tool and its three-tier refurbishment program, this session proves that the greenest path can also be the most profitable.

Fredrik Fogelklou, VP, Parts & Logistics Solutions, Kalmar

🔹 Why Attend Copperberg Select?

✔ Learn how to turn sustainability from a compliance cost into a growth driver

✔ See how predictive technologies, remote support, and circular models cut waste and improve uptime

✔ Gain practical insights for integrating ESG goals into your service strategy

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