Infomill

Infomill is a specialist provider of technical information solutions for field service organisations worldwide. Founded in 1996, the company focuses on transforming complex equipment documentation, service manuals and parts data into structured, accessible digital knowledge that supports engineers in the field. Infomill works with organisations across multiple industries, including manufacturing, energy, transportation and engineering, helping them improve service efficiency and operational performance.

A central element of Infomill’s offering is AnswersAnywhere, a mobile and web-based platform designed to deliver critical equipment knowledge directly to field service engineers at the point of need. The platform converts fragmented technical documentation—such as manuals, diagrams and parts catalogues—into a structured, searchable system that can be accessed through smartphones, tablets or desktop devices, even when offline.

AnswersAnywhere acts as a single source of truth for service organisations by embedding accurate equipment data into service workflows and existing field service management systems. By enabling engineers to quickly diagnose faults, identify the correct parts and access step-by-step technical guidance, the platform helps reduce errors, minimise repeat visits and improve first-time fix rates.

Through solutions like AnswersAnywhere, Infomill helps organisations unlock the value of their technical knowledge, enabling faster repairs, better service outcomes and improved productivity across global service operations.